Contact
For questions about a booking already made, longer-term or fleet rates, or availability that the calendar does not show, email us directly. Bookings themselves are made online and do not require contacting us first.
What to email us about
Dates the calendar shows as taken, or a rental longer than it will let you select. Neither means no — the calendar shows what can be booked without asking, and it is deliberately conservative. The same goes for a vehicle you need on short notice: ask, because a confirmed booking can sometimes be rearranged around you where a web form cannot.
Also: anything about a booking you have already made — changing dates, adding a driver to the contract, cancelling, or a question about the deposit. Email is the record for all of it, which is why we would rather have it in writing than over the phone.
What you do not need to contact us about is making a booking. The whole reservation runs online, at any hour, from anywhere — choose dates on a vehicle page, upload your license and insurance, sign, and pay. Confirmation is immediate.
Vehicles are collected at an agreed point in Utqiagvik, arranged after a booking is confirmed.